The Office of the Financial System Mediator is an independently-managed institution founded by the Central Bank of Armenia. The mission of the Office of the Mediator is to resolve pecuniary disputes between individual consumers and financial organizations. The Mediator’s services are free of charge.

• Address: 0010, Yerevan, M. Khorenaci 15, “Elite Plaza” Business Center, 7th floor
• Tel.` (37410) 58-23-22, 58-23-24
• Fax` (37410) 58-24-21
• Hours of service: 9:00 a.m.-6:00 p.m. (1:00-2:00 p.m. - lunch time)
• Website: www.fsm.am