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1. Support the Chief Executive Officer in organizing and managing the company's strategic and operational activities.
2. Coordinate the implementation of ongoing company projects, ensuring timely and high-quality delivery while monitoring deadlines and outcomes.
3. Organize and coordinate collaboration between company departments, ensuring effective information flow and process continuity.
4. Participate in cooperation with local and international partners, banks, payment systems, the Central Bank of Armenia, and other financial institutions; prepare meeting materials, analyses, and required documentation.
5. Participate in the planning, implementation, and monitoring of international integration and business development projects.
6. Conduct market, competitor, and international payment service research; prepare analytical reports and propose business development initiatives.
7. Participate in the introduction of new services, products, and technological solutions in cooperation with business and technical teams.
8. Support cooperation with system participants, establish relationships with new partners, oversee all related processes, and further develop relationships with existing partners.
9. Analyze operational performance indicators, prepare regular reports and KPI evaluations, and provide recommendations to improve efficiency.
10. Identify root causes of operational issues and process bottlenecks, initiate improvement actions, and monitor their implementation.
11. Coordinate project risk, change, and progress management while ensuring proper documentation.
12. Represent the company, when required, in meetings, negotiations, conferences, and working groups.
13. Perform other duties assigned by the Director within the scope of the position.
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